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Renter Help

Who does the check-in and check-out of the car?

There are different procedures for checking in and checking out, both for Owner and Drivers.

At the check in: 

Owners must check the original Driver's license (not a copy nor a declaration of loss or theft). We also recommend taking a picture of the Driver's license.

Drivers must check the car and take note of all the pre-existing damages on the rental agreement. Before starting the rental each Driver must check if the following parts work: windows, windscreen wiper, stop lights, reversing, tires, headlights, door handles.

At the checkout:

Owners must check the integrity of the car and run a quick check on the following parts: windows, windscreen wiper, stop lights, reversing, tires, headlights, door handles.