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Privacy Policy

Read more about Rent a Car Club's Privacy Policy

By accessing Rent a Car Club you confirm that you fully understand and accept our Privacy Policy indicated below.

This Privacy Policy applies to all personal information we collect from and about you, including on our website rentacarclub.com (hereinafter – Website), through our partners, at promotional events, by phone, mail, email or text, in messages sent to us via social media, or otherwise. Except as explicitly provided herein, this Privacy Policy does not apply to the practices of entities that we do not own or control, or to people that we do not employ or manage.This Privacy Policy does not extend to any websites that are linked to from Website (whether We provide those links or whether they are shared by other users).

By accessing any part of the Website or using our services, you consent to and agree with this Privacy Policy. This Privacy Policy is part of the Terms and Conditions of Use / Services Conditions governing your use of the Website and the services. Any dispute over privacy is subject to this Privacy Policy and our Terms of Use. Please read the Terms of Use. If you do not agree with any part of this Privacy Policy, please do not use the Website or the services.

Rent a Car Club may change or revise this Privacy Policy at any time, for any or no reason, at our sole discretion, without notice, simply by posting such changes or revisions on this page. Any such change will be effective immediately upon posting. Your continued use of the Website or the services signifies your acceptance of any such change or revision. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of the Privacy Policy and the Terms of Use.

Users understand that their privacy is important to Rent a Car Club and that Rent a Car Club cares about how Users’ information is used and shared online. Rent a Car Club respect and value the privacy of everyone who visits their Website and will only collect and use information in ways that are useful to Rent a Car Club and in a manner consistent with Users’ rights and Rent a Car Club’s obligations under the law.

Definitions and Interpretation

In this Privacy Policy the following terms shall have the following meanings:

"Account" means an account required to access AND/OR use certain areas and features of Website;
"Cookie" means a small text file placed on your computer or device by Website when you visit certain parts of Website AND/OR when you use certain features of Website. Details of the Cookies used by Website are set out in section 8, below;
"Services" means car rental services and related services provided by Rentacarclub.com
"Website" means this website, Rentacarclub.com, and all the pages it may redirect to;
"We/Us/Our" means Rent A Car Club Company Limited, a company incorporated in Thailand (under company registration number 0205560010403), whose registered office is at 64/70 Moo 12, Nongprue, Bang Lamung, Chonburi.

Information About Us

Website rentacarclub.com is owned and operated by Rent a Car Club Company Limited, a company incorporated in Thailand (under company registration number 0205550013345), whose registered office is at 64/70 Moo 12, Nongprue, Bang Lamung, Chonburi.

Collected Information

We collect information from you when you create an account on our Website or sign up for our services; fill out a form and submit it to us in any manner; complete a survey for us; participate in a contest or other promotion sponsored by us or on our behalf; contact us; or otherwise use the Website or provide information to us.

The following data may be collected on our Website: name; date of birth; gender; business/company name; job title; profession; contact information such as email addresses and telephone numbers; demographic information such as post code, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected to help diagnose problems with our server, and to administer our Web site, to help identify you and to gather broad demographic information); web browser type and version (automatically collected);operating system (automatically collected); a list of URLs starting with a referring site, your activity on Website, and the site you exit to (automatically collected).

Our Website uses a booking form to enable customers to obtain information and make bookings. We collect users’s contact information, unique identifiers (like their email address and driving licence details), financial information, and other information in purposes set out in section 4 below.

The personal information that you provide must be true, accurate and complete, and all registration and account details (where applicable) must contain your real name, address and other requested information. You are responsible for keeping your information current and accurate. We may combine information we collect from and about you online with information we collect from and about you through other means. We may also combine your information with information we learn about you from other sources.

Please note that when you delete your account information on the Website, or terminate your use of the Services, we may retain your information for a reasonable period of time afterward for the purpose of recordkeeping, account management and fraud prevention activities.

In some instances, we may ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send gift cards, e-cards or a link to the Website, or the mailing address of someone you wish us to notify about our services. The information we collect is used to send the notification or information you request AND/OR to inform the recipient of updates and opportunities. Such contact information is not shared with any other organizations, other than as provided in this Privacy Policy.

Our Website may log certain non-identifying Website usage data, such as the number of visits to our Website, date/time you visit the Website, the number of times you return to the Website, and other click-stream data. This information is used for internal purposes only to provide better technical support. Additionally, any unsolicited information that you provide to us shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose and distribute such unsolicited information to others without limitation or attribution.

Purposes of Collection

Any of the information we collect from you may be used in one of the following ways:

  • To process and assist with your membership application;
  • To allow you to list, reserve, book and collect a vehicle;
  • To process transactions, authorise and collect payment, bill you or pay you;
  • To respond to your requests and to keep you informed of updates about your account;
  • To personalize your experience with the Website or the services;
  • To improve the Website and the services;
  • To manage your account;
  • To improve customer service;
  • To improve your experience using our partners’ services;
  • To provide you with targeted offers, promotions and advertisements;
  • To send periodic emails;
  • To protect your rights, our rights and the rights of others.

Once you create an account, you may be included in our mailing list and mailing list of our partner, who introduced our services to you or who you indicate by yourselves, whom you authorize us your data to be transferred to by using our services, and we/our parter may send you updates, newsletters, correspondence and other materials of this type. If you do not want to receive these communications, you may unsubscribe at any time.

All personal data is stored securely in accordance with the principles of applicable laws of Thailand.

With your permission AND/OR where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR text message AND/OR Facebook AND/OR WhatsApp, news and offers on our products AND/OR services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations.

Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Website.

Financial information is collected to check the users’ qualifications and bill the user for products, services and associated charges and fees. Unique identifiers are collected to verify the user’s identity and for use as account numbers in our record system.

Driving historyis used to assess the eligibility of customers to join as members of our service and to participate in our insurance programme(s).

Protecting The Information

We only keep your data for as long as We need to in order to use it as described above in section 4, AND/OR for as long as We have your permission to keep it.

Your data will only be transferred to our partner, who introduced our services to you or who you indicate by yourselves,whom you authorize us your data to be transferred to by using our services.

We may share your personally identifiable information with trusted third parties who assist us in operating the Website, providing the services, conducting our business, or servicing you, or to our affiliates or agents, so long as those parties agree to keep this information confidential. Examples include fulfilling requests for services, delivering packages, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.

You are deemed to accept and agree to this by using Website and submitting information to Us. If We do store or transfer data to third parties, We will take all reasonable steps to ensure that your data is treated as safely and securely as their own. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties.

We implement a variety of security measures to maintain the safety of your personal information when you enter your account, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secured technology and then encrypted into our payment gateway providers’ database, only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

Unfortunately, no transmission of data over the Internet, and no system for storage of physical data, is guaranteed to be completely secure. Rent a Car Club cannot ensure or warrant the security of any information you transmit or otherwise provide to us. Any transmission or other provision of information is done at your own risk.

In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

Changing Owners of Website

We may, from time to time, expand or reduce Our business and this may involve the sale AND/OR the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Controlling Your Data

When you submit information via Website, you may be given options to restrict Our use of some of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.

You may at any time change the permission given to Us AND/OR our partner regarding your personal information AND/OR unsubscribe from Our services by contacting us through email indicated below.

You may access certain areas of Website without providing any data at all. However, to use all features and functions available on Website you may be required to submit or allow for the collection of certain data.

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). In case of such need, please contact Us using email below.

Cookies

Website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Website and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by and on Website are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or deviceyou will be shown a pop-up, message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. These Cookies deemed to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Website uses analytics services provided by Google, Hotjar and similar. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Website. This, in turn, enables Us to improve Website and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Website, it does enable Us to continually improve Website, making it a better and more useful experience for you.

The analytics services used by Website use Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Website and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use by changing your browser’s settings.

Children’s Protection

By using our services you admit that you are adult and fully independent according to laws of your residence. We will not knowingly collect any information from anyone under fourteen (14) years of age. No personally-identifiable information should be submitted to, or posted at, the Website by visitors under fourteen (14) years of age without the prior written consent of their parent or guardian.

Contacting Us

If you have any questions about Website or this Privacy Policy, please contact Us by email at rentacarclub.co@gmail.com.

Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 7 above).

Company: Rent a Car Club Company Limited, registration number 0205560010403, registered office is at 64/70 Moo 12, Nongprue, Bang Lamung, Chon Buri.